Welcome to ITAWORLD.EU. This Privacy Policy describes how ITAWORLD COMPANY SRLS, located at Via Spontone 9/A, 18100 Imperia (IM), Italy, VAT ID 01758350084, processes the personal data of users visiting our website, in accordance with the Regulation (EU) 2016/679 (GDPR).
1. Data Controller
ITAWORLD COMPANY SRLS
Via Spontone 9/A, 18100 Imperia (IM), Italy
VAT ID: 01758350084
Email: info@itaworld.eu
2. Types of Data Collected
While navigating our website, we may collect the following types of personal data:
- Navigation Data: Information such as IP address, browser type, operating system, date and time of access, and pages visited. These data are collected automatically and used in aggregated form for statistical purposes and to ensure the proper functioning of the website.
- Data Provided Voluntarily by the User: Information provided through the contact form on the website, such as name, email address, and message content.
- Data Collected Through Analytics Tools: We use Hotjar to analyze user behavior on the site (e.g., clicks, mouse movements, time spent on pages). The data collected by Hotjar are anonymized and do not allow for direct user identification. For more details, please refer to our Cookie Policy.
3. Purposes and Legal Basis of Processing
The personal data collected are processed for the following purposes:
- Responding to Inquiries Submitted Through the Contact Form: The legal basis is the performance of pre-contractual measures adopted at the request of the data subject.
- Improving User Experience on the Website: Through the analysis of user behavior via Hotjar, aiming to optimize our services. The legal basis is the legitimate interest of the data controller to enhance its services.
- Ensuring the Security and Proper Functioning of the Website: The legal basis is the legitimate interest of the data controller.
4. Methods of Processing
The processing of personal data is carried out using electronic and manual tools, adopting appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of data. Data are processed exclusively by authorized personnel trained in personal data protection.
5. Data Communication and Disclosure
Personal data will not be disseminated but may be communicated to:
- Technical Service Providers: For example, companies providing hosting services, website maintenance, or analytics tools like Hotjar.
- Competent Authorities: When required by law or to protect our rights.
6. Data Retention
Personal data will be retained for the time strictly necessary to achieve the purposes for which they were collected:
- Contact Form Data: Retained for the time necessary to handle the request and subsequently deleted, unless legal obligations require longer retention.
- Navigation and Analytics Data: Retained for a maximum period of 12 months in aggregated and anonymous form.
7. User Rights
In accordance with the GDPR, users have the right to:
- Access their personal data.
- Request Rectification or updating of inaccurate or incomplete data.
- Request Deletion of their personal data (right to be forgotten) in cases provided by law.
- Obtain Restriction of processing when conditions set out in Article 18 of the GDPR are met.
- Object to the processing of data based on legitimate interests, unless there are compelling legitimate grounds to proceed with the processing.
- Request Data Portability, i.e., receive their personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at: info@itaworld.eu
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be published on this page with an indication of the last update date. Users are encouraged to periodically review this policy to stay informed of any changes.