FAQ's

Frequently Asked Questions

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Products
How long is it preferable to consume the purchased olive oil?
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If well preserved in sealed containers, the extra virgin olive oil remains intact in its organoleptic characteristics (color, flavor, aroma, etc...) for more than 15 months, but over time loses pigmentation, perfume and aroma weaken and the aftertaste becomes more unpleasant.

In case of exposure to cold, can the olive oil undergo organoleptic changes?
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Cold can be harmful: below 10 degrees centigrade the components begin to solidify, starting from saturated triglycerides. Once the oil has returned to its liquid state, it oxidizes faster. The ideal storage temperature is between 14 ºC and 18 ºC

Where can I find the ingredients of the products?
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On our website for each product are indicated the list of ingredients, nutritional information and many other useful information.

Orders
Can I track my order?

Once the order is shipped you will receive an email with the tracking code and the courier used to be able to stay updated on the status of your order.

Shipping
With which couriers delivered?

We make deliveries using a shipping management system with the best choice in the required country/state.

How much does shipping cost?

For orders of any entity with delivery within the Europe (not Italy) territory the shipping costs are equal to 20 Euro, except promotions.

Payments
What payment methods do you accept?

Great news!! You can pay using major credit cards (Visa, Mastercard, Amex, prepaid cards, Google Pay) or use Paypal and Apple Pay

PROMOTIONS
Where do I enter promotional codes to get discounts on my order?

Promotional codes must be entered at checkout in the appropriate section. Verify that the promotion is correctly applied before confirming the order.